Terms and Conditions
Important Legal Notice
Katie Stoker reserve the right to change these Terms and Conditions at any time, the most up to date Terms and Conditions can be found on my website https://katiestoker.co.uk.
I will also notify you of any changes to the Terms and Conditions via the webpage or in person.
By continuing to use services provided by Katie Stoker you are agreeing to comply with and be bound by the following Terms and Conditions.
Please note Katie Stoker cannot be held responsible for grades which do not meet the student’s or point person’s expectation.
Please be aware that I am unable to tutor for longer than our agreed time as this has a knock-on effect to my other students and schedule. Each 30 minute session will include 5 minutes discussion and 25 minutes teaching time. Each 60 minute session will include 10 minutes discussion and 50 minutes teaching time. If a student should arrive later than their allocated time, the session will still run from the agreed times and the usual charge will apply.
This tutoring agreement may be terminated at any time by any party. If I must end the tutoring relationship for some reason, I will do my very best to give sufficient notice and provide referrals if requested.
If you have block paid and terminate the tutoring agreement I will refund any unused lessons providing 24 hours’ notice is given before the next scheduled tuition lesson. If you terminate the agreement with a tuition lesson in less than 24 hours I am unable to give a full refund for that lesson, the £10 cancellation fee will apply for that lesson.
If you have block paid and Katie Stoker terminate the tutoring agreement, then I will issue a refund for any unused tuition lessons.
Payment options are:
1. Book a block of sessions and pay for them all upfront.
2. Pay as you go,
Payment Types:
1. Cash Payment on the day.
2. Stripe Online Payment.
Failure to pay will mean an admin fee of £5 will be added to the invoice, and tutoring will not continue until the invoice has been paid in full.
Cancellation:
If you need to cancel a session, then please contact me by any of the following methods
1. Text or Phone call 07804 473728
2. Via email address – katiestoker.tutor@gmail.com
If you cancel without 24 hours’ notice I ask that a £10 cancellation fee be paid towards loss of earnings / and lesson planning.
If a student fails to arrive for a session without prior notification, then the full amount will be payable.
An Invoice will be sent, and payment must be made within 7 Days of the missed lesson or before the next scheduled lesson, whichever comes first.
Failure to pay will mean an admin fee of £5 will be added to the invoice, and tutoring will not continue until the invoice has been paid in full.
Damages:
The Parent/Guardian is responsible for any damage caused by the child and shall be liable to pay the full cost of repair and / or replacement of any equipment or furnishings damaged beyond repair with reference to new equipment of the same or nearest available specification.